Privacy Policy

Last Updated: August 21, 2026

At AKMEMBA, we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

1.1 Information You Provide

When you use our contact forms, we collect:

  • Full name
  • Email address
  • Phone number (optional)
  • Message content

1.2 Automatically Collected Information

When you visit our website, the following information may be automatically collected:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited
  • Date and time of visit
  • Referring URL

2. How We Use Your Information

We use the collected information for the following purposes:

  • Communication: To respond to your inquiries and provide customer support
  • Improvement: To improve our website and services
  • Analytics: To understand visitor behavior and optimize content
  • Security: To prevent fraud and ensure security
  • Legal Obligations: To comply with legal requirements

3. Information Sharing

We do not share your personal information with third parties except in the following cases:

  • Legal Requirements: With authorities as required by law
  • Service Providers: With trusted third-party service providers (e.g., web hosting, email services) solely for service delivery
  • Business Transfer: In the event of a merger, acquisition, or asset sale
  • Explicit Consent: With your explicit consent

4. Data Security

We use industry-standard security measures to protect your personal information:

  • SSL/TLS encryption
  • Secure data storage (Firebase)
  • Regular security audits
  • Limited access controls
  • Data backup

5. Cookies

Our website uses cookies to improve user experience:

5.1 Types of Cookies Used

  • Essential Cookies: Required for the website to function
  • Preference Cookies: To remember your preferences such as language selection
  • Statistics Cookies: To collect visitor statistics via Google Analytics

5.2 Cookie Management

You can manage or delete cookies through your browser settings. Disabling cookies may cause some features of the website to not function properly.

6. Your Rights (GDPR & Turkish KVKK)

Under applicable data protection laws, you have the following rights:

  • Right to be informed about whether your personal data is being processed
  • Right to request information if your personal data has been processed
  • Right to know the purpose of processing and whether data is used appropriately
  • Right to know third parties to whom personal data has been transferred domestically or abroad
  • Right to request correction of incomplete or inaccurate personal data
  • Right to request deletion or destruction of personal data
  • Right to request notification of correction, deletion, or destruction to third parties
  • Right to object to adverse consequences resulting from automated processing of data
  • Right to claim compensation for damages arising from unlawful processing of personal data

7. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies of these sites. We recommend reading the privacy policies of third-party sites when visiting them.

9. Policy Changes

We may update this Privacy Policy from time to time. When significant changes occur, we will notify you by posting an announcement on our website or by sending an email.

10. Contact

If you have questions about our privacy policy or the processing of your personal data, you can contact us:

AKMEMBA
Email: privacy@akmemba.com
Phone: +905301652146
Address: AKMEMBA Dairy Products Inc. Organized Industrial Zone, 60444 Street No: 39 BLOKAPT, 27110 Şehitkamil/Gaziantep, Turkey

This privacy policy has been prepared in accordance with the Turkish Personal Data Protection Law (KVKK) No. 6698 and relevant legislation, as well as GDPR requirements.